Below is Draft 1 of the site map for the redesign of the HotelClub website. My main focus here is the user experience for members of HotelClub and their login process.
Image 1 is the overall site map. Although on a whole it isn’t hugely different to the existing website – the general information/FAQs sections etc haven’t changed in their structure a great deal, my focus is on the login process as show in image 2 below.
Image 1 – HotelClub Site Map
Image 2 shows the login process for HotelClub members. The aim of this new process is to create a more personal experience for the user when they are booking their overseas accommodation through HotelClub.
HotelClub member login process
The goal of this redesign is to enhance the member experience and increase returning member bookings by creating a more personal approach to the online experience for members of www.hotelclub.com.
